Evington Valley Primary School
Evington Valley Road
Leicester
LE5 5LL
Tel: 0116 2736971
Fax: 0116 2733461

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Raising Concerns

At the beginning of the academic year it is timely to remind all parents the procedures for dealing with any concerns they may have.

It is our hope and intention that all pupils and parents will be happy with the work of the school. Having said that, we know there may be times when parents are unsure or unhappy about something. On these occasions we ask that you use the following procedure:

Arrange to speak to your child's class teacher in the first instance

If the matter is not resolved to your satisfaction, arrange to speak to either the class teacher again and / or the team leader. (FS - Mrs Ireland, Yr 1 / 2 - Mrs Mistry, Yr 3 / 4 - Mr Manning and Yr 5 / 6 - Mrs Street)

If the matter is still not resolved to your satisfaction, and your unhappy with the team leader response then make an appointment to see Mrs Griffin or Mr Manning.

At each stage, staff should explain to you how the concern / issue you have raised will be resolved and we hope in this way we can work together effectively to ensure your child's experience at Evington Valley is a positive one.